Bila Automation
Services

Two practices, one team, and a scope you see before anyone starts.

We build and operate cloud infrastructure, and we build the software that runs on it. Plenty of firms do one of those. Doing both is how we avoid the argument about whose fault the outage was.

01Cloud & Infrastructure

Cloud infrastructure defined in code, and then actually operated.

We design and run the infrastructure your software sits on. Environments are described in code, deployments are automated, and someone is accountable for the thing once it is live.

Infrastructure as code
Environments described in version-controlled code. Standing up a new region, cloning staging or rebuilding after an incident becomes a pipeline run instead of a week of clicking through a console.
Containers and orchestration
Workloads packaged as containers and run on Kubernetes, including the parts that usually get skipped: resource limits, health checks, rolling deploys and a rollback that has been tested.
Delivery pipelines
Build, test and deploy on every merge. Changes reach production in minutes rather than on a release night, and there is a proven way back when one of them is wrong.
Cloud migration
Moving systems you already run onto cloud infrastructure in stages. Each stage ships and holds on its own, so the business never depends on one cutover weekend going perfectly.
Cost control
Establishing what you are actually paying for, switching off what nothing uses, and sizing the rest against real demand instead of the estimate someone made at launch.
Observability
Metrics, logs and traces wired into one place, with alerts tied to what customers experience rather than to graphs nobody wants to interpret at three in the morning.
Security and recovery
Least-privilege access, secrets kept out of repositories, base images patched on a schedule, and backups proven by actually restoring them.
Managed operations
Ongoing ownership after launch: upgrades, capacity, incident response, and an engineer who already knows your stack when something goes wrong.
Starting points and deliverables
02AI & Automation

Software that removes the work rather than moving it somewhere else.

We build software that removes manual work rather than rearranging it. Each system is scoped to a specific job inside your operation, grounded in your own data, and held to the same engineering standard as the infrastructure under it.

AI assistants and agents
Assistants grounded in your own documentation and records, doing a defined job: answering customers, triaging incoming requests, or drafting the first version of work a person then approves.
Workflow automation
Multi-step processes that currently depend on somebody remembering. Rules, approvals and handoffs run identically every time, and nothing waits in an inbox for a person to notice it.
Custom business software
Internal tools, admin systems and customer portals built for one operation, rather than configured out of a product designed to suit everybody.
Systems integration
Getting the tools you already pay for to exchange data without a person in the middle, so the same record stops being typed into three places and disagreeing with itself.
Document and data processing
Extracting structured data from invoices, forms, contracts and email, validating it against what you already hold, and writing it where it belongs.
Reporting and dashboards
One view that answers the questions currently answered by exporting spreadsheets and reconciling them by hand on a Monday morning.
Starting points and deliverables
03Engagements

Three ways to work with us.

Most relationships start as a project and move to a retainer once there is something live worth looking after.

Project
A defined build with a scope, a timeline and a fixed price agreed before anyone starts. Most first engagements begin here.
Managed operations
A monthly retainer covering the running of what we built or what you already have: deployments, upgrades, monitoring and incident response.
Advisory
A short, paid review when you need an outside read on an architecture, a cloud bill or a build-versus-buy decision. No obligation to engage us afterwards.
04Standards

What we hold ourselves to.

These are the parts of an engagement that usually go unsaid until they become a problem, so we say them first.

Scope before code
You see what we intend to build, what it will cost and when it lands, before we write any of it. Changes to that scope are a conversation, not an invoice you find later.
Everything in version control
Infrastructure and application code both live in your repositories, under your account. Nothing important exists only in a console someone configured by hand.
Documented as we go
Architecture decisions, runbooks and deployment steps are written down while they are fresh, so another engineer can pick the system up without us.
You own it
Accounts, code, credentials and documentation are yours from day one. If you want to take the work in-house, there is nothing to unpick.

Not sure which of these you need?

That is a normal place to start. Describe what is going wrong and we will tell you which practice it belongs to, or that it belongs to neither.